Transcom is hiring make money working from home in lots of states proper now!
Transcom huge buyer care firm. This customer support big operates globally throughout 21 international locations. They’re hiring technical assist advisors now in lots of states!
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Be a part of our Transcom household as a Work At Residence Technical Buyer Service Consultant!
On this Full-Time worker function, you’ll assist our consumer’s clients with their questions associated to billing and account upkeep, in addition to extra superior technical points with their units. Clients could have questions on companies on their account, need assistance enrolling in or canceling a service, or disputing a cost. Lots of the clients that you’ll work with are already technically savvy and want help above and past the on a regular basis know-how points. Your robust buyer companies expertise and your capacity to empathize with clients which are pissed off with their machine or concern will make you profitable on this fast-paced function!
We’ve bought an thrilling profession alternative for you, in case you can:
- Effortlessly have interaction with callers, actively pay attention, analyze their want, and supply options
- Comfortably navigate a number of functions to analysis options
- Multitask in programs whereas patiently offering step-by-step directions
- Calmly present battle decision and navigate pissed off buyer conditions
- Work independently with self-discipline and motivation to achieve a digital atmosphere
- Work in a extremely structured atmosphere with strict adherence to your assigned full-time schedule taking high-volume inbound calls from clients.
- Work at a desk, carrying a wired headset, whereas speaking to clients in a high-volume, fast-paced, and generally traumatic atmosphere
What’s In It For You?
- Place as a Transcom worker (not an impartial contractor)
- Laptop for this function is supplied by Transcom
- Paid Trip
- Well being Advantages for you and your loved ones
- 401(ok) Funding choices with employer match alternatives
- 100% work from home, together with coaching
- Worker Help Program
- Capacity to develop your expertise and develop your profession
- A chance to work for an organization obsessed with individuals
Necessities
- Not less than 18 years or older
- Excessive College Diploma, or equal
- Capable of efficiently cross a prison background verify
- Capable of work full-time (32-40 hours per week) with time beyond regulation alternatives as wanted
- Capable of keep 100% strict adherence to the assigned schedule
- Capable of work a wide range of shifts, together with: evenings, weekends, and holidays
- Capable of work full-time hours, with dependable attendance
- Robust pc information, together with capacity to precisely sort at the least 40 wpm
- Wonderful English written and verbal communication expertise
- Courteous and pleasant with excessive stage of professionalism
- Willingness to observe procedures and cling to insurance policies
- Capable of multitask functions whereas speaking to clients on the telephone
- Capable of thrive in a fast-paced work atmosphere
- Capable of actively hearken to buyer wants and reveal empathy
- Capacity to work in an atmosphere the place you have to sit, attain, talk (verbally and electronically), sort, learn, multitask, and focus in a chronic setting.
- Earlier name heart and/or make money working from home expertise most popular
Location Necessities
Should stay and work in one of many following states:
AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MO, NE, NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI
Residence Workplace Necessities
For this Advisor place, Transcom supplies you an all-in-one pc, monitor, and headset. The pc comprises a built-in webcam that’s required for use for coaching and conferences. Though the pc is supplied if you’re employed, you have to a house desktop or laptop computer pc that’s hardwired utilizing an Ethernet connection to finish the typing and web pace assessments through the software. It is a requirement to be thought-about for this employment alternative.
- You have to have a safe, quiet, distraction-free work atmosphere with none conflicting obligations throughout your scheduled work shift. (Conflicting obligations could embrace caring for a member of the family)
- Your house workplace should have a DSL, Fiber, or Cable Web that’s hardwired right into a modem/router by way of Ethernet. (Dial up, Wi-fi, Cell Hotspot, or Satellite tv for pc web service can’t be used)
- Your hardwired web connection should meet the minimal pace necessities:
- Ping – 100 ms or much less
- Obtain pace – 20 Mbps
- Add pace – 3 Mbps
CLICK HERE TO APPLY NOW
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