KellyConnect is hiring work at home within the US!
KellyConnect is a worldwide firm that gives skilled providers to firms all the world over. KellyConnect makes over $5 billion a yr! KellyConnect is hiring distant technical assist reps now!
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Our assist representatives present customer support to resolve know-how challenges by means of a sequence of troubleshooting actions and knowledge-based analysis in a digital name middle atmosphere.
What Your Digital Work Setting Seems to be Like
- A non-public workspace with locked door in your everlasting residence
- Quiet atmosphere freed from background noise and interruptions
- A safe workspace free from cell telephones/video gadgets
- Preparations for dependent care and different obligations
What You’ll Love About Us
- Pay price of $16.50
- Incomes potential as much as $19.83/hour after profitable development by means of further queues.
- Choices for medical, dental, and imaginative and prescient protection. Extra info relating to advantages may be discovered by visiting this web site.
- Explosive development alternatives with 99% of promotions internally, alternatives to affix our High quality Assurance, Coaching and Management groups
What You’ll Do Each Day
You’ll work together with as much as 3 clients at a time utilizing varied media channels; these channels might embody inbound calls, inbound chats, or outbound calls, as dictated by enterprise want. You can be anticipated to begin by supporting the extent 1 queue and shortly enhancing your skillset by supporting extra superior queues. These enhanced talent units will happen inside 30-60 days of employment. Additional skillset enhancements into second degree assist could also be required primarily based on enterprise wants.
- Finding music, apps, and films on varied gadgets
- Billing points
- Fraud administration
- Product function inquiries
- Resolving username and password difficulties
- Troubleshooting e-mail, wi-fi connectivity and internet browser points
- Navigating clients by means of varied apps
- Knowledge back-up, sharing & synchronization troubleshooting
- Verifying correct {hardware} and software program configuration and arrange
- Diagnosing and resolving points together with web connectivity, e-mail, utility downloads, and extra
What We’ll Love About You
- Common, constant, and punctual attendance
- Should have the ability to work a full-time schedule, 38 hours per week at minimal, together with nights, weekends, holidays, variable schedule(s) and extra time as mandatory
- Should have the ability to work a 2nd shift between 1pm – 1am ET
- Should have the ability to work in a quick paced, structured, dynamic atmosphere and excessive transaction atmosphere, with the flexibility to keep up composure in demanding conditions and handle and diffuse indignant or upset clients
- Possess a robust work ethic with a secure work historical past
- Nice communication abilities
- Want a long-term profession with development
- Openness to suggestions and willingness to enhance
- Familiarity with iOS and/or MacOS, or comparable know-how, is most popular
What You’ll Want
- Excessive College Diploma or GED
- Have to be 18 years or older besides the place prohibited by legislation
- Minimal 6 months of customer support expertise
- Authorized authorization to work within the US
- Excessive velocity web providers
CLICK HERE TO APPLY NOW
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