Humana is hiring do business from home in all 50 states!
Humana is without doubt one of the largest medical health insurance firms in America. Humana has over 20 million members. Humana makes over $64 billion a 12 months! This firm is hiring work from home claims analysis and backbone reps in the USA.
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Description
The Care Supply Tele Gross sales Agent conducts promoting actions associated to inbound and outbound calls inside a care supply setting. The Care Supply Tele Gross sales Agent work assignments are diversified and ceaselessly require interpretation and impartial dedication of the suitable programs of motion.
Tasks
Place Abstract
- Reporting to the Supervisor of the Telephonic Gross sales Crew, the Telephonic Gross sales Agent will deal with changing prospects to sufferers of PIPC via receiving inbound calls and making outbound calls.
Roles & Tasks
- Answerable for changing Medicare eligible callers to develop into sufferers throughout telephonic conversations
- Obtain inbound calls from potential PIPC sufferers to coach and supply them with the PIPC worth proposition and the advantages and options of being a PIPC member; act as the primary level of contact with Humana
- Proactively anticipate member wants and questions to be able to present steering and stellar customer support
- Crew with group engagement managers and area gross sales brokers to know deep data of market specifics and companion collectively in gross sales
- Convey value-added info in a conversational format to permit prospects to make knowledgeable selections
- Foster a aggressive, gross sales mindset, enabling the enterprise to develop
- Doc and modify contact notes throughout a number of CRM techniques as essential to correctly doc interactions with prospects and sufferers
- Keep and replace data repository and FAQs for designated market
- Obtain and preserve efficiency ranges to established requirements
- Make the most of job data and expertise to offer artistic concepts to the staff to enhance the method, methods, and member expertise
- Flourish inside a Telephonic Gross sales setting the place efficiency metrics are carefully monitored to make sure that high quality and productiveness requirements are maintained whereas working independently
- Retain confidential info and defend each member and firm belongings
- Carry out normal customer support duties for callers as wanted
Required {Qualifications}
- Highschool diploma or G.E.D.
- Expertise in a earlier gross sales position; wonderful gross sales demeanor
- Expertise speaking in a considerate method in the direction of an viewers of cultural and age range
- Expertise in successfully and clearly speaking, utilizing the English language, in oral and written codecs
- Possess a agency understanding of Outlook, Microsoft Phrase & Excel, and the Home windows working system
- Means to multi-task utilizing a number of PC based mostly techniques to collect info whereas concurrently speaking with prospects
- Comfy working inside a sedentary and phone intensive setting
- Expertise in a job that requires energetic listening abilities
Most well-liked {Qualifications}
- Bilingual English/Spanish (learn, write and communicate)
Scheduled Weekly Hours
40
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