Transcom is hiring make money working from home in lots of states proper now!
Transcom large buyer care firm. This customer support big operates globally throughout 21 nations. They’re hiring technical assist advisors now in lots of states!
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Be a part of our Transcom household as a Work At Dwelling Technical Buyer Service Consultant!
On this Full-Time worker position, you’ll assist our shopper’s prospects with their questions associated to billing and account upkeep, in addition to extra superior technical points with their gadgets. Prospects could have questions on companies on their account, need assistance enrolling in or canceling a service, or disputing a cost. Lots of the prospects that you’ll work with are already technically savvy and wish help above and past the on a regular basis expertise points. Your sturdy buyer companies abilities and your potential to empathize with prospects which might be annoyed with their system or situation will make you profitable on this fast-paced position!
We’ve bought an thrilling profession alternative for you, for those who can:
- Effortlessly have interaction with callers, actively pay attention, analyze their want, and supply options
- Comfortably navigate a number of functions to analysis options
- Multitask in techniques whereas patiently offering step-by-step directions
- Calmly present battle decision and navigate annoyed buyer conditions
- Work independently with self-discipline and motivation to achieve a digital setting
- Work in a extremely structured setting with strict adherence to your assigned full-time schedule taking high-volume inbound calls from prospects.
- Work at a desk, sporting a wired headset, whereas speaking to prospects in a high-volume, fast-paced, and generally nerve-racking setting
What’s In It For You?
- Place as a Transcom worker (not an impartial contractor)
- Pc for this position is supplied by Transcom
- Paid Trip
- Well being Advantages for you and your loved ones
- 401(okay) Funding choices with employer match alternatives
- 100% work from home, together with coaching
- Worker Help Program
- Capacity to develop your abilities and develop your profession
- A possibility to work for a corporation keen about folks
Necessities
- A minimum of 18 years or older
- Excessive Faculty Diploma, or equal
- In a position to efficiently move a legal background examine
- In a position to work full-time (32-40 hours per week) with additional time alternatives as wanted
- In a position to preserve 100% strict adherence to the assigned schedule
- In a position to work quite a lot of shifts, together with: evenings, weekends, and holidays
- In a position to work full-time hours, with dependable attendance
- Sturdy pc data, together with potential to precisely sort a minimum of 40 wpm
- Glorious English written and verbal communication abilities
- Courteous and pleasant with excessive degree of professionalism
- Willingness to comply with procedures and cling to insurance policies
- In a position to multitask functions whereas speaking to prospects on the telephone
- In a position to thrive in a fast-paced work setting
- In a position to actively take heed to buyer wants and show empathy
- Capacity to work in an setting the place you should sit, attain, talk (verbally and electronically), sort, learn, multitask, and focus in a chronic setting.
- Earlier name middle and/or make money working from home expertise most well-liked
Location Necessities
Should reside and work in one of many following states:
AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MO, NE, NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI
Dwelling Workplace Necessities
For this Advisor place, Transcom supplies you an all-in-one pc, monitor, and headset. The pc accommodates a built-in webcam that’s required for use for coaching and conferences. Though the pc is supplied in case you are employed, you’ll need a house desktop or laptop computer pc that’s hardwired utilizing an Ethernet connection to finish the typing and web pace assessments in the course of the utility. It is a requirement to be thought of for this employment alternative.
- You will need to have a safe, quiet, distraction-free work setting with none conflicting obligations throughout your scheduled work shift. (Conflicting obligations could embody caring for a member of the family)
- Your own home workplace will need to have a DSL, Fiber, or Cable Web that’s hardwired right into a modem/router by way of Ethernet. (Dial up, Wi-fi, Cell Hotspot, or Satellite tv for pc web service can’t be used)
- Your hardwired web connection should meet the minimal pace necessities:
- Ping – 100 ms or much less
- Obtain pace – 20 Mbps
- Add pace – 3 Mbps
CLICK HERE TO APPLY NOW
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