Cigna is hiring work at home in lots of states now!
This large firm gives enterprise companies to hundreds of thousands of consumers. This Fortune 100 firm makes billions of {dollars}. Cigna is hiring distant customer support reps in lots of states now!
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Buyer Service Consultant
We wish to change well being care to make it extra reasonably priced, extra personalised, and extra centered on serving to the entire individual to realize higher well being outcomes. Rework healthcare and contribute to our industry-leading group as a Buyer Service Consultant. Our Buyer Service Representatives are devoted staff members who excel at customer support, serving to us elevate our affected person care to new heights. On this essential position, you might be on the entrance traces with sufferers, responding to cellphone inquiries and addressing every with care, element, and most significantly, empathy.
Right here’s a bit of extra on the way you’ll make a distinction:
- Assist sufferers perceive their pharmacy advantages higher. Use the information you acquire from coaching, your problem-solving expertise and help out of your staff reply affected person calls successfully.
- Assist us preserve monitor of our affected person interactions. Whereas on calls, use your professional listening expertise to get to the center of a affected person’s query shortly and doc all interactions in real-time.
- Guarantee sufferers are geared up with the very best recommendation. Determine and empathetically tackle affected person considerations and, if essential, escalate appropriately.
What You Ought to Have:
- Excessive College Diploma / GED required
- 1 12 months of related expertise
- Basic PC information together with Microsoft Workplace
- Glorious communication expertise (verbal and written)
What you’ll love about working right here:
- Enjoyable, pleasant, and distinctive tradition – Deliver your complete self to work each day!
- Selection of three distinctive medical plans
- Prescription Drug, Dental, Imaginative and prescient and Life Insurance coverage
- Worker Contributions for HRA and HSA accounts
- 401K with Firm Match
- Paid Time Off and Paid Holidays
- Tuition Help
NOTE: You may be required to have dependable web connectivity supplied via a wired connection. A cell or sizzling spot setting isn’t acceptable and chances are you’ll must buy an Ethernet twine relying in your present arrange.
ABOUT ACCREDO
By means of our vary of well being care services and products supplied, Accredo staff members present in-depth look after sufferers with continual well being circumstances like hemophilia, oncology, rheumatoid arthritis and development hormone deficiency. Along with well being care merchandise, we offer complete administration companies – together with outcomes measurement, counseling, medical care administration applications, social companies and reimbursement companies. By performing in these very high-touch roles, workers have a day by day alternative to make a constructive affect on their sufferers’ lives.
For this place, we anticipate providing an hourly price of $16 – $22, relying on related components, together with expertise and geographic location.
This position can also be anticipated to be eligible to take part in an annual bonus plan.
Serving to our prospects obtain more healthy, safer lives is on the coronary heart of what we do. Whilst you deal with our prospects, we’ll deal with you thru a complete advantages program that helps you be at your greatest. Beginning on day certainly one of your employment, you’ll be supplied a number of health-related advantages together with medical, imaginative and prescient, dental, and greatest in school well-being and behavioral well being applications. We additionally supply 401(okay) with firm match, firm paid life insurance coverage, tuition reimbursement, a minimal of 18 days of paid day off per 12 months and dozens of company reductions on necessities you utilize each day. For extra particulars on our worker advantages applications, please go to the “Life at Cigna” tab on our careersite: www.cigna.com/careers
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