$ 1,500 Signal-On Bonus for Exterior Candidates
You’ll benefit from the flexibility to telecommute* from anyplace throughout the U.S. as you tackle some powerful challenges.
Welcome to one of many hardest and most fulfilling methods to assist folks, together with your self. We provide the newest instruments, most intensive coaching program within the trade and almost limitless alternatives for development. Be part of us and begin doing your life’s greatest work.SM
It’s that point, isn’t it? You’re prepared for the subsequent step ahead with a possibility to construct in your abilities and help these in want. It simply so occurs that there’s by no means been a greater time to turn out to be part of the staff at UnitedHealthcare. Now, you’ll be able to reap the benefits of among the greatest coaching and instruments on this planet to assist serve our members by interfacing and fixing points with their well being care.
As a part of our Member Companies staff, the assist you present immediately impacts our shoppers, and their capacity to dwell more healthy lives. That is no small alternative. That is the place you’ll be able to deliver your compassion for others whereas constructing your profession.
This place is full-time. Staff are required to have flexibility to work any of our 8-hour shift schedules throughout our regular enterprise hours of 8:00am – 6:00pm EST. It might be vital, given the enterprise want, to work occasional additional time. Coaching will likely be performed just about from your private home.
There are a number of steps in our hiring course of. Please just be sure you have crammed out all required sections of your employment software. When you submit your accomplished software, you’ll obtain an e-mail with data concerning subsequent steps together with any pre-employment evaluation(s) which can be required. Each your software and any required evaluation(s) should be accomplished earlier than we are able to contemplate you for employment so the earlier you full these two steps, the earlier you’ll hear from us. To study extra, go to: http://uhg.hr/OurApplicationProcess
*All Telecommuters will likely be required to stick to UnitedHealth Group’s Telecommuter Coverage.
Major Obligations:
- Reply incoming telephone calls from our medical health insurance shoppers (i.e., plan members, relations on the plan) and determine the kind of help wanted to handle their considerations and reply their inquiries.
- Route relevant requests to rectify points with claims, advantages, pharmacy, enrollment, and authorizations.
- Guarantee shopper satisfaction by delivering a top quality of customer support and following by way of to resolve points.
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- Determine, anticipate, and resolve further points to higher serve the buyer and eradicate doable wants for future calls.
This position is equally difficult and rewarding. You’ll be on the telephone for lengthy intervals of time interacting and empathizing with our shoppers with the intent to determine their full wants, guarantee they’ve confidence within the answer and confirm they’ve a full understanding of what subsequent steps want/will transpire. Inside a high-volume setting, you’ll must develop data of our varied methods and quite a few sorts of advantages inside every product to greatest help our prospects.
You’ll be rewarded and acknowledged on your efficiency in an surroundings that can problem you and provide you with clear course on what it takes to reach your position in addition to present improvement for different roles it’s possible you’ll be occupied with.
Required {Qualifications}:
- Highschool diploma / GED (or increased) OR equal years of labor expertise
- 2+ years of expertise with customer support OR expertise in a medical workplace, well being care, name heart or workplace setting analyzing and fixing buyer issues together with using battle administration abilities and resolving aggravating conditions
- Flexibility to work any of our 8-hour shift schedules throughout our hours of 8:00am – 6:00pm EST
- Proficiency with Home windows PC functions, which incorporates the flexibility to navigate and study new and complicated pc system functions
Most well-liked {Qualifications}:
- Prior well being care expertise
- Information of billing / finance and eligibility processes, practices, and ideas
Telecommuting Necessities:
- Potential to maintain all firm delicate paperwork safe (if relevant)
- Required to have a devoted work space established that’s separated from different residing areas and gives data privateness
- Should dwell in a location that may obtain a UnitedHealth Group authorised high-speed web connection or leverage an current high-speed web service
Comfortable Expertise:
- Works nicely in a structured/scheduled surroundings
- Analyze and interpret data utilizing consideration to element
- Expertise speaking successfully in knowledgeable surroundings
- Capable of Critically suppose and use resolution making abilities to unravel issues
- Adaptable to adjustments in workflow or course of to fulfill enterprise and buyer calls for
- Demonstrates compassion and empathy when applicable to inside/exterior prospects
UnitedHealth Group requires all new hires and staff to report their COVID-19 vaccination standing.
Navy & Veterans discover your subsequent mission: We all know your background and expertise is completely different and we like that. UnitedHealth Group values the talents, expertise and dedication that serving within the army calls for. In truth, most of the values outlined within the service mirror what the UnitedHealth Group tradition holds true: Integrity, Compassion, Relationships, Innovation and Efficiency. Whether or not you wish to transition from lively obligation to a civilian profession, or are an skilled veteran or partner, we need to assist information your profession journey. Study extra at https://uhg.hr/transitioning-military
Find out how Teresa, a Senior High quality Analyst, works with army veterans and ensures they obtain the most effective advantages and expertise doable. https://uhg.hr/vet
Careers at UnitedHealthcare Employer & Particular person. All of us need to make a distinction with the work we do. Generally we’re introduced with a possibility to make a distinction on a scale we couldn’t think about. Right here, you get that chance on daily basis. As a member of considered one of our elite groups, you’ll present the concepts and options that assist almost 25 million prospects dwell more healthy lives. You’ll assist write the subsequent chapter within the historical past of healthcare. And also you’ll discover a wealth of open doorways and profession paths that can take you so far as you need to go. Go additional. That is your life’s greatest work.SM