- Nice information! #TeamCigna might be internet hosting a digital hiring occasion from December Thirteenth- 14th, the place our hiring managers might be conducting on the spot interviews for distant Buyer Service Advocates! Apply now and look out for an electronic mail invitation to schedule your interview. We hope to see you there!
- Assist others. At all times hear first and reply with empathy. Personal the client expertise. Be part of one thing higher than your self. Are you prepared for a task that makes use of your caring nature and quick-thinking abilities to assist individuals? How a few function that makes you’re feeling like you’re making an influence each single day? Alright, let’s do that…First issues first, we’re a world well being service firm devoted to serving to individuals enhance their well being, well-being and sense of safety. However we don’t simply care about your well-being, we care about your profession well being too. That’s why whenever you work with us, you may depend on a special sort of profession – you’ll make a distinction, be taught a ton, and alter the best way individuals take into consideration medical health insurance. Buyer Advocates assist our 90+ million prospects take advantage of out of their Cigna advantages. Right here’s a little bit extra about what you’ll do:
- Assist shoppers, prospects and well being care suppliers perceive our enterprise a little bit higher. Matters like dedication of funds and claims associated to medical and dental procedures and workplace and hospital go to prices are widespread questions.
- Make it simple for purchasers to work with us. Take possession of their points and do your finest to resolve them over the cellphone the primary time, each time.
- Be an advocate for well being and wellness. Educate prospects on illness administration packages and make suggestions on the fitting wholesome dwelling packages for his or her wants.
- Get pleasure from common growth alternatives and mentorship as you practice with the perfect group within the trade. We provide in depth, hands-on coaching and guided on-the-job coaching to make sure you’re profitable right here. (And luxuriate in your job too!)
What you must have: - Should be keen to work a chosen shift between 7 am – 9pm, Monday by Friday
- Excessive Faculty Diploma or equal required, Associates or Bachelor’s diploma most popular
- 1+ years of customer support expertise analyzing and fixing buyer issues required;
- Intermediate proficiency in Microsoft Workplace Suite; excessive degree capability to multitask independently and on a pc
- Data of Medical Terminology a PLUS
- Wonderful written and oral communication abilities
- Distinctive organizational and time-management focus
If you can be working at dwelling often or completely, the web connection should be obtained by a cable broadband or fiber optic web service supplier with speeds of at the very least 10Mbps obtain/5Mbps add.
For this place, we anticipate providing an hourly price of 17 – 21 USD / hourly, relying on related elements, together with expertise and geographic location.
This function can be anticipated to be eligible to take part in an annual bonus plan.
We would like you to be wholesome, balanced, and really feel safe. That’s why you’ll take pleasure in a complete vary of advantages, with a give attention to supporting your complete well being. Beginning on day one in all your employment, you’ll be provided a number of health-related advantages together with medical, imaginative and prescient, dental, and well-being and behavioral well being packages. We additionally provide 401(okay) with firm match, firm paid life insurance coverage, tuition reimbursement, a minimal of 18 days of paid time without work per 12 months and paid holidays. For extra particulars on our worker advantages packages, go to Life at Cigna.
About Cigna
Cigna Company exists to enhance lives. We’re a world well being service firm devoted to enhancing the well being, well-being and peace of thoughts of these we serve. Collectively, with colleagues around the globe, we aspire to remodel well being companies, making them extra reasonably priced and accessible to tens of millions. Via our unmatched experience, daring motion, recent concepts and an unwavering dedication to patient-centered care, we’re a pressure of well being companies innovation. Whenever you work with us, or one in all our subsidiaries, you’ll take pleasure in significant profession experiences that enrich individuals’s lives. What distinction will you make?