- Nice information! #TeamCigna will likely be internet hosting a digital hiring occasion from December Thirteenth- 14th, the place our hiring managers will likely be conducting on the spot interviews for distant Buyer Service Advocates! Apply now and look out for an e mail invitation to schedule your interview. We hope to see you there!
- Assist others. All the time pay attention first and reply with empathy. Personal the client expertise. Be part of one thing higher than your self. Are you prepared for a task that makes use of your caring nature and quick-thinking expertise to assist individuals? How a few position that makes you are feeling like you make an impression each single day? Alright, let’s do that…First issues first, we’re a worldwide well being service firm devoted to serving to individuals enhance their well being, well-being and sense of safety. However we don’t simply care about your well-being, we care about your profession well being too. That’s why whenever you work with us, you may rely on a distinct sort of profession – you’ll make a distinction, study a ton, and alter the way in which individuals take into consideration medical health insurance. Buyer Advocates assist our 90+ million prospects take advantage of out of their Cigna advantages. Right here’s just a little extra about what you’ll do:
- Assist shoppers, prospects and well being care suppliers perceive our enterprise just a little higher. Matters like willpower of funds and claims associated to medical and dental procedures and workplace and hospital go to prices are widespread questions.
- Make it straightforward for purchasers to work with us. Take possession of their points and do your finest to resolve them over the telephone the primary time, each time.
- Be an advocate for well being and wellness. Educate prospects on illness administration packages and make suggestions on the fitting wholesome dwelling packages for his or her wants.
- Take pleasure in common improvement alternatives and mentorship as you practice with the most effective group within the business. We provide intensive, hands-on coaching and guided on-the-job coaching to make sure you’re profitable right here. (And revel in your job too!)
What it is best to have: - Should be prepared to work a chosen shift between 7 am – 9pm, Monday by means of Friday
- Excessive Faculty Diploma or equal required, Associates or Bachelor’s diploma most popular
- 1+ years of customer support expertise analyzing and fixing buyer issues required;
- Intermediate proficiency in Microsoft Workplace Suite; excessive degree capability to multitask independently and on a pc
- Information of Medical Terminology a PLUS
- Wonderful written and oral communication expertise
- Distinctive organizational and time-management focus
If you’ll be working at dwelling often or completely, the web connection should be obtained by means of a cable broadband or fiber optic web service supplier with speeds of a minimum of 10Mbps obtain/5Mbps add.
For this place, we anticipate providing an hourly price of 17 – 21 USD / hourly, relying on related components, together with expertise and geographic location.
This position can also be anticipated to be eligible to take part in an annual bonus plan.
We would like you to be wholesome, balanced, and really feel safe. That’s why you’ll get pleasure from a complete vary of advantages, with a concentrate on supporting your complete well being. Beginning on day certainly one of your employment, you’ll be provided a number of health-related advantages together with medical, imaginative and prescient, dental, and well-being and behavioral well being packages. We additionally provide 401(ok) with firm match, firm paid life insurance coverage, tuition reimbursement, a minimal of 18 days of paid time without work per 12 months and paid holidays. For extra particulars on our worker advantages packages, go to Life at Cigna.
About Cigna
Cigna Company exists to enhance lives. We’re a worldwide well being service firm devoted to enhancing the well being, well-being and peace of thoughts of these we serve. Collectively, with colleagues around the globe, we aspire to remodel well being providers, making them extra inexpensive and accessible to hundreds of thousands. By means of our unmatched experience, daring motion, contemporary concepts and an unwavering dedication to patient-centered care, we’re a pressure of well being providers innovation. Whenever you work with us, or certainly one of our subsidiaries, you’ll get pleasure from significant profession experiences that enrich individuals’s lives. What distinction will you make?