Transcom is hiring earn a living from home in lots of states proper now!
Transcom is a giant buyer care firm. This customer support large operates globally throughout 21 nations. They’re hiring technical assist advisors now in lots of states!
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- Location: USA, Work from home
Job class: Technical Help Agent
Language:
Do you’re keen on exploring the methods know-how helps you do all of your favourite issues?
Do you’re keen on serving to individuals and sharing your information?
Do you wish to develop your profession with an organization that rewards your laborious work?
Do you wish to enhance your work / life stability and work from the consolation of house?
Be a part of our Transcom household as a Work At House Agent!
- $17.31 USD Beginning Pay
- Plus performance-based incentives every month, incomes potential
- Pay will increase with steady studying and development to new tiers of assist
- Advantages – Medical, Dental, Imaginative and prescient, 401(ok)
- Paid Trip Time
- Laptop Gear Supplied
- 100% REMOTE – Work-at-House
- Nice Work/Life Steadiness whereas creating your profession
You’ll be the pleasant voice of our Telecommunications consumer to assist their clients with smartphones, tablets, and computer systems. As a CSR, you’ll take heed to the caller and use your technical experience, and keenness for excellent customer support, to reply questions on services, or troubleshoot technical points to seek out options.
We’ve obtained an thrilling profession alternative for you, for those who can:
- Effortlessly have interaction with callers, actively pay attention, analyze, and isolate tech points
- Comfortably navigate a number of functions to analysis options
- Multitask in methods whereas patiently offering step-by-step directions
- Calmly present battle decision and navigate pissed off buyer conditions
- Work independently with self-discipline and motivation to reach a digital surroundings the place you’re employed remotely with coworkers and supervisors from the consolation of your property.
- Work in a extremely structured surroundings with strict adherence to your assigned full-time schedule taking high-volume inbound calls from clients.
- Work at a desk and put on an accepted headset at some stage in a full-time schedule in an effort to speak to clients in a high-volume, fast-paced, and typically nerve-racking surroundings
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What’s In It For You?
- Place as a Transcom worker (not an unbiased contractor)
- Improved Work / Life stability with paid break day (PTO)
- Well being Advantages for you and your loved ones, together with: medical, dental, imaginative and prescient
- 401(ok) Funding choices with employer match alternatives
- 100% work from home, together with coaching
- Means to develop your abilities and develop your profession
- A chance to work for an organization captivated with individuals
Necessities
- Not less than 18 years or older
- Excessive College Diploma, or equal
- In a position to efficiently cross a felony background examine
- In a position to work a full-time work week of 32-40 hours, with additional time alternatives as wanted
- In a position to preserve 100% strict adherence to the assigned schedule
- In a position to work quite a lot of shifts influenced by present enterprise wants (together with evenings, weekends, and holidays)
- In a position to work full-time hours, with dependable attendance, as outlined within the assigned schedule
- Robust pc information, together with skill to precisely kind at the least 40 wpm
- Wonderful English written and verbal communication abilities
- Courteous and pleasant with excessive stage of professionalism
- Willingness to observe procedures and cling to insurance policies
- In a position to multitask functions whereas speaking to clients on the telephone
- In a position to thrive in a fast-paced work surroundings
- In a position to actively take heed to buyer wants and show empathy
- Means to work in an surroundings the place you need to sit, attain, talk (verbally and electronically), kind, learn, multi-task, and focus in a chronic setting.
- Expertise in a technical assist function or troubleshooting technical points most well-liked
- Earlier name heart and/or earn a living from home expertise most well-liked
- *Should stay and work in one of many following states:
AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, MT, NE,
NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI
House Workplace Necessities
Transcom supplies you an all-in-one pc, monitor, and headset for this place. The pc comprises a built-in webcam that’s required for use for coaching and conferences.
- You should have a safe, quiet, distraction-free work surroundings with none conflicting obligations throughout your scheduled work shift. (Conflicting obligations could embrace caring for a member of the family)
- Your property workplace should have a DSL, Fiber, or Cable Web that’s hardwired right into a modem/router by way of Ethernet.
(Dial up, Wi-fi, Cell Hotspot, or Satellite tv for pc web service can’t be used)
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- Minimal obtain pace 20 Mbps
- Minimal add pace 3 Mbps
- Ping lower than 100 ms
CLICK HERE TO APPLY NOW
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