Transcom is hiring earn a living from home in lots of states proper now!
Transcom is a giant buyer care firm. This customer support big operates globally throughout 21 nations. They’re hiring visitor service reps now in lots of states!
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Job Description and Necessities
Be part of our Transcom household as a Work At House Agent!
Is that this you?
- Are you thought-about the technical professional for high-end home equipment in your house?
- Are you the one mates name upon once they need assistance with their oven, dishwasher, or fridge?
- Do you’re keen on serving to folks and sharing your information?
- Do you wish to develop your profession with an organization that rewards your onerous work?
- Do you wish to enhance your work / life steadiness and work from the consolation of residence?
You’ll be the pleasant voice of our shopper to assist clients with all the things from their new gasoline oven, dishwasher, or fridge. As a buyer assist consultant, you’ll take heed to the caller and use your technical experience to reply questions on these services and products to seek out options – all whereas utilizing your top-notch customer support expertise.
We’ve acquired an thrilling profession alternative for you, in the event you can:
- Effortlessly have interaction with callers, actively pay attention, analyze, and isolate points
- Comfortably navigate a number of functions to analysis options
- Multitask in programs whereas patiently offering step-by-step directions
- Calmly present battle decision and navigate annoyed buyer conditions
- Work independently with self-discipline and motivation to reach a digital setting the place you’re employed remotely with coworkers and supervisors from the consolation of your private home.
- Work in a extremely structured setting with strict adherence to your assigned full-time schedule taking high-volume inbound calls and emails from clients.
- Work at a desk and put on an permitted headset at some stage in a full-time schedule with the intention to speak to clients in a high-volume, fast-paced, and generally worrying setting
What’s In It For You?
- $15.00 per hour
- Efficiency-based incentives every month, incomes potential
- Place as a Transcom worker (not an unbiased contractor)
- Improved Work / Life steadiness with paid time without work (PTO)
- Well being Advantages for you and your loved ones, together with: medical, dental, imaginative and prescient
- 401(okay) Funding choices with employer match alternatives
- 100% work from home, together with coaching
- Means to develop your expertise and develop your profession
- A chance to work for an organization keen about folks
Necessities
- A minimum of 18 years or older
- Excessive College Diploma, or equal
- In a position to efficiently move a prison background test
- In a position to work a full-time work week of 32-40 hours, with extra time alternatives as wanted
- In a position to preserve 100% strict adherence to the assigned schedule
- In a position to work a wide range of shifts influenced by present enterprise wants (together with evenings, weekends, and holidays)
- In a position to work full-time hours, with dependable attendance, as outlined within the assigned schedule
- Robust pc information, together with capability to precisely sort at the least 30 wpm
- Wonderful English written and verbal communication expertise
- Courteous and pleasant with excessive degree of professionalism
- Willingness to comply with procedures and cling to insurance policies
- In a position to multitask functions whereas speaking to clients on the cellphone
- In a position to thrive in a fast-paced work setting
- In a position to actively take heed to buyer wants and display empathy
- Means to work in an setting the place you will need to sit, attain, talk (verbally and electronically), sort, learn, multi-task, and focus in a protracted setting.
- Expertise in a technical assist position or troubleshooting technical points most popular
- Earlier name heart and/or earn a living from home expertise most popular
- *Should dwell and work in one of many following states:
AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, MT, NE, NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI
House Workplace Necessities
- Safe, quiet, distraction-free work setting with none conflicting tasks throughout your scheduled work shift.
- Dependable DSL or Cable Web
- Connection have to be hardwired right into a modem/router through ethernet
- (Dial up, Wi-fi or Satellite tv for pc web service can’t be used)
- Minimal obtain velocity 20 Mbps
- Minimal add velocity 2 Mbps
- Ping lower than 100 ms
- Means to offer a wired USB headset
- Webcam (for inner conferences)
- A home windows desktop or laptop computer that meets the minimal necessities (beneath):
- Minimal CPU Clock Pace – 1.6 GHz (1600mhz)
- Appropriate processor (2 cores of upper)
- Incompatible Intel processors (Celeron & Pentium D)
- Incompatible AMD processors (Athlon X2 & Sempron)
- Cellular Processors (denoted as M) are incompatible
- Working System –
- 64-bit and Home windows 10 Skilled, Enterprise, or Schooling
- Minimal Reminiscence – 4GB RAM
- Storage – Arduous drive will need to have at the least 10GB of free area
- Ports – Minimal 1 USB 2.0 port
- Screens – Twin displays most popular
CLICK HERE TO APPLY NOW
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