Cigna is hiring earn a living from home in lots of states now!
This large firm gives enterprise companies to thousands and thousands of shoppers. This Fortune 100 firm makes billions of {dollars}. Cigna is hiring distant customer support consumption reps in lots of states now!
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After completion of software, remember to full the required evaluation to proceed within the hiring course of.
As an Consumption Consultant in eviCore healthcare’s Non-Scientific Name Middle, you’ll function the principle level of contact for inbound callers as you handle their advantages wants from begin to end. This contains processing requests for service, talking with physicians’ places of work and websites the place the procedures will happen, in addition to capturing and coming into the mandatory demographic and medical data with a view to construct the case file. Additionally, you will present standing updates and function a liaison to our scientific workers when wanted.
Upon becoming a member of us, you’ll attend 6 weeks of in-depth coaching to assist guarantee your success right here at eviCore healthcare. After coaching, a mentor and supervisor will information your efficiency as you are taking inbound calls from physician’s places of work and/or diagnostic facilities, by means of a pc generated system. The flexibility to multitask will likely be key, as you can be listening, coming into data, finishing Web searches, and asking probing questions. Particularly, you’ll:
- Course of Overview of Service Request notifications that don’t require certification of medical necessity
- Promptly switch Overview of Providers calls which can’t be accomplished by way of the formal script to a Scientific First Stage Reviewer or Medical Reviewer for completion
- Work with websites, sufferers and doctor’s places of work to analyze and resolve any pre-certification questions or issues and preempt unanticipated points
- Present skilled, courteous and correct data to all callers
What You Ought to Have
- A robust customer support orientation and dedication to offering excellent service
- Robust consideration to element
- Professionalism and a powerful work ethic; the flexibility to excel and meet your duties in a extremely structured setting
- The flexibility to work independently and as a dependable staff member
- An upbeat angle with a coachable persona
- Inquisitiveness and the will to repeatedly be taught and enhance
Questioning what a typical, day within the lifetime of a Non-Scientific Contact Middle worker seems like?
Have a look right here > https://talentcentral.us.shl.com/participant/hyperlink/6ce41ae1785a471a8d7f994e590c1080
Our Firm and What We Supply
eviCore healthcare is dedicated to creating a optimistic influence on healthcare, and likewise making a optimistic influence on our staff. eviCore affords quite a lot of perks and advantages together with, however not restricted to:
NOTE: We’re at present coaching in a work from home setting, and you can be required to have dependable web connectivity offered by means of a wired connection. A cellular or sizzling spot setting shouldn’t be acceptable and you could have to buy an Ethernet twine relying in your present arrange
- 6 weeks of classroom and coaching lab, together with:
- Greatest in school name middle coaching program
- A classroom setting, dwell coach and open dialogue
- A confirmed curriculum offering the data you’ll want to excel
- A coaching lab the place you are taking dwell calls with a coaching supervisor shut by to reply questions
- A month-to-month pay for efficiency bonus incentive
- A transparent path for development, with eviCore’s CoreMap exhibiting your distinctive path to future alternative!
- 18 days of PTO per 12 months plus paid holidays
- Well being, dental, imaginative and prescient, and life advantages with employer funded HSA
For positions which might be Flex/WAH:
This position is WAH/Flex which permits most work to be carried out at house. Staff have to be totally vaccinated in the event that they select to come back onsite.
If you can be working at house sometimes or completely, the web connection have to be obtained by means of a cable broadband or fiber optic web service supplier with speeds of at the very least 10Mbps obtain/5Mbps add.
For this place, we anticipate providing an hourly price of 17 – 18 USD / hourly, relying on related components, together with expertise and geographic location.
This position can also be anticipated to be eligible to take part in an annual bonus plan.
We wish you to be wholesome, balanced, and really feel safe. That’s why you’ll take pleasure in a complete vary of advantages, with a give attention to supporting your entire well being. Beginning on day one in all your employment, you’ll be provided a number of health-related advantages together with medical, imaginative and prescient, dental, and well-being and behavioral well being packages. We additionally provide 401(ok) with firm match, firm paid life insurance coverage, tuition reimbursement, a minimal of 18 days of paid break day per 12 months and paid holidays. For extra particulars on our worker advantages packages, go to Life at Cigna.
We’re contributors within the Amazon Associates program and different affiliate packages. There are referral hyperlinks on this web page, and I could obtain a small fee, for gratis to you, if you are going to buy by means of my hyperlink. Thanks.
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