Farmer’s Insurance coverage is Hiring Work from House Now in 50 states!

***Michigan, Tennessee, South Carolina, North Carolina & Florida Residents Solely***

Begin Date – January thirty first for non-licensed & February twenty eighth for already licensed in P&C or PL

Farmers Direct Companies has the pleasure of constructing our clients smarter about insurance coverage! We’re licensed brokers and we spend time with our clients serving to them perceive their insurance coverage; determine gaps of their protection; we get to upsell; cross promote and RETAIN clients. We act as an extension of our brokers past common enterprise hours to supply further assist. A few of our widespread transactions embody:

• Billing Questions / Funds
• Coverage Adjustments
• Charge Adjustments
• Reductions
• Farmers.com/Cellular app Help

As a Buyer Service Consultant with a direct line to our clients, you’ll be empowered to proactively share information and supply a constructive buyer expertise. You’ll assist Farmers accomplish our firm mission day by day.

You’ll thrive on this place when you’ve got:

• Wonderful buyer focus with an understanding of easy methods to adapt to every buyer whereas specializing in the result to unravel their issues effectively with low buyer effort. This position will not be scripted, and is has a consultative strategy to assist the shopper.
• The flexibility to multi-task, working proficiently whereas conversing on the telephone, looking out data, studying, typing, and shortly selecting up new expertise.
• A desire to working in an ever-changing, fast-paced, contact middle setting the place you possibly can successfully handle time and exhibit reliability and dependability in attendance.
• Emotional resiliency to handle emotions and discover constructive points in most conditions.
   

Right here’s what you’ll accomplish as a member of our staff:

• Construct efficient communication abilities to ship insurance coverage and eligibility data, options and initiatives that present a constructive buyer expertise to inner and exterior clients.
• Maintain knowledgeable information of firm merchandise, companies and methods throughout a number of strains of insurance coverage.
• Use expertise and studying assets to ship environment friendly drawback decision.
• Proactively share information to cut back buyer effort.

• Schooling – Excessive College diploma or equal.  4 yr faculty diploma most well-liked.  Completion of required further coaching.
• Expertise – Minimal 1-3 years offering consultative service assist in a fancy setting.
• Intermediate laptop abilities together with: Microsoft Workplace (Phrase, Excel and Outlook), and the flexibility to study and navigate a number of expertise platforms whereas interacting with clients
• Place Location – Distant right now.
• Work Schedule – Hours of operation are Monday-Friday 8am-9pm EST and Saturday-Sunday 9am-9pm EST.
  • Our shifts are non-traditional and embody late nights and weekends.
  • A majority of our schedules are 10 hour shifts, 4 days per week, in order that we are able to greatest assist our clients and preserve a work-life stability.
  • Flexibility with hours is required.

We’ll make it easier to by our digital paid coaching! This place would require a Private Strains or Property and Casualty license. You need to cross a licensing examination inside a chosen variety of makes an attempt and have the flexibility to change into licensed in all relevant states. Farmers Insurance coverage will present the research and coaching setting to help you with the licensing examination.

Take a look at extra about what a day is like right here!

• Medical & Prescription Insurance coverage
• Dental Insurance coverage
• Imaginative and prescient Insurance coverage
• 401(okay)
• Common work-from-home choices possibly change into accessible sooner or later
• Wellness Applications
• Tuition Help
• Paid Time Off
• Causal work setting
• Neighborhood involvement 
• Paid parental go away
• Entry to networking and assist by our  Worker Useful resource Teams
• Farmers is an equal alternative employer, dedicated to the power of a various workforce.

• Sits or stands for prolonged intervals of time, as much as a full work shift.
• Listens to, interprets, and differentiates auditory data (e.g. others talking) at regular talking ranges with or with out correction.
• Means to function a pc for prolonged intervals of time.
• Bodily dexterity adequate to make use of arms, arms, and shoulders repetitively to function keyboard and different workplace gear as much as a full work shift.
• Might be distant with no journey requirement.

• Crucial Pondering
• Superior battle decision abilities
• Constantly assembly or exceeding efficiency measurement objectives