AAA is a non-profit nationwide member affiliation within the US. AAA has over 60 million members. AAA additionally gives roadside help to hundreds of thousands. AAA is hiring work at home insurance coverage gross sales brokers in some states.
ERS Buyer Advocate I – The Auto Membership Group
What you’ll do:
Be somebody’s hero day by day!
Be part of AAA – an organization recognized for offering best-in-class service to its members once they need assistance essentially the most! There’s nothing like the sensation of offering security, safety and peace of thoughts to members once they name for emergency roadside help.
You may make a distinction by serving to our members throughout irritating conditions. Come to the rescue by:
Offering superior customer support throughout each member interplay.
Responding to a excessive quantity of emergency highway service requests in a name heart surroundings.
Responding to member wants with empathy and understanding whereas gathering info and offering options to get members again on the highway.
Analyzing member accounts to find out further services and products that profit the member.
Exceeding efficiency metrics by following our detailed name consumption course of and effectively working by calls in a well timed vogue.
With our highly effective model and the mentoring we provide, you’ll find your place as an ERS Buyer Advocate I can result in a rewarding profession at our rising group.
How you’ll profit:
To organize you for this thrilling alternative, we provide:
Full-time paid Coaching (4 Weeks) starting January 12, 2023
Hours throughout Coaching (4 Weeks) Monday by Friday from 10:00 am – 6:30 pm
Numerous Afternoon/night/weekend shifts accessible after coaching
Voluntary extra time alternatives
As a reward in your ardour and dedication, we provide:
Aggressive base pay of $19.00/hour to begin + shift premium for night and in a single day timeframes.
Complete advantages bundle to incorporate Medical, dental, and imaginative and prescient advantages, matching 401(okay), paid time without work, vacation pay
Company Incentive Program
Complimentary AAA membership
Worker Referral Bonus
Worker recognition program
{Qualifications}
We’re in search of candidates who:
Excessive College diploma or equal work expertise
Six months of customer support expertise
Name heart expertise most popular however not required
Capacity to supply a excessive degree of customer support in an expert surroundings
Capacity to cross and upsell member advantages
Capacity to navigate by a P.C. and a number of functions
This can be a difficult and rewarding place that requires ardour and dedication to the well-being of others. Do you want working in a quick tempo surroundings? Are you good at making choices and providing options? Are you dependable and punctual?
What it’s wish to work for us:
We serve our members by making their satisfaction our highest precedence. We do what’s proper by sustaining an open, trustworthy and moral work surroundings. We lead in all the pieces we do by providing best-in-class merchandise, advantages and providers. And we worth our staff by in search of the very best expertise, rewarding excessive efficiency and holding ourselves accountable.
All in all, we create an inclusive and welcoming surroundings of numerous backgrounds, experiences and viewpoints, realizing our variations make us stronger.
Who we’re:
The Auto Membership Group helps AAA Members get pleasure from life’s journey with peace of thoughts by offering revolutionary options, advocacy and membership advantages wherever and every time they want them. We at present conduct enterprise in 13 states within the higher Midwest and the Southeast.
The Auto Membership Group has established 4 long-term enterprise targets:
- Lengthy-term, sustainable, worthwhile progress
- AAA Membership progress and renewal
- Operational excellence
- Turn into the “flagship membership” of the AAA Federation
Apply in the present day to hitch an organization that has been trusted for over 100 years and supply peace of thoughts to our members throughout life’s journey!
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