- Nice information! #TeamCigna can be internet hosting a digital hiring occasion from December Thirteenth- 14th, the place our hiring managers can be conducting on the spot interviews for distant Buyer Service Advocates! Apply now and look out for an electronic mail invitation to schedule your interview. We hope to see you there!
- Assist others. At all times pay attention first and reply with empathy. Personal the client expertise. Be part of one thing higher than your self. Are you prepared for a job that makes use of your caring nature and quick-thinking abilities to assist folks? How a couple of position that makes you’re feeling like you make an impression each single day? Alright, let’s do that…First issues first, we’re a worldwide well being service firm devoted to serving to folks enhance their well being, well-being and sense of safety. However we don’t simply care about your well-being, we care about your profession well being too. That’s why while you work with us, you possibly can depend on a unique type of profession – you’ll make a distinction, study a ton, and alter the best way folks take into consideration medical insurance. Buyer Advocates assist our 90+ million prospects take advantage of out of their Cigna advantages. Right here’s slightly extra about what you’ll do:
- Assist shoppers, prospects and well being care suppliers perceive our enterprise slightly higher. Matters like dedication of funds and claims associated to medical and dental procedures and workplace and hospital go to prices are frequent questions.
- Make it simple for patrons to work with us. Take possession of their points and do your greatest to resolve them over the telephone the primary time, each time.
- Be an advocate for well being and wellness. Educate prospects on illness administration applications and make suggestions on the best wholesome residing applications for his or her wants.
- Take pleasure in common growth alternatives and mentorship as you practice with the perfect crew within the business. We provide in depth, hands-on coaching and guided on-the-job coaching to make sure you’re profitable right here. (And revel in your job too!)
What you must have: - Should be prepared to work a delegated shift between 7 am – 9pm, Monday by way of Friday
- Excessive College Diploma or equal required, Associates or Bachelor’s diploma most popular
- 1+ years of customer support expertise analyzing and fixing buyer issues required;
- Intermediate proficiency in Microsoft Workplace Suite; excessive stage capability to multitask independently and on a pc
- Information of Medical Terminology a PLUS
- Wonderful written and oral communication abilities
- Distinctive organizational and time-management focus
If you can be working at residence often or completely, the web connection should be obtained by way of a cable broadband or fiber optic web service supplier with speeds of at the least 10Mbps obtain/5Mbps add.
For this place, we anticipate providing an hourly price of 17 – 21 USD / hourly, relying on related components, together with expertise and geographic location.
This position can be anticipated to be eligible to take part in an annual bonus plan.
We wish you to be wholesome, balanced, and really feel safe. That’s why you’ll take pleasure in a complete vary of advantages, with a deal with supporting your entire well being. Beginning on day one among your employment, you’ll be supplied a number of health-related advantages together with medical, imaginative and prescient, dental, and well-being and behavioral well being applications. We additionally provide 401(okay) with firm match, firm paid life insurance coverage, tuition reimbursement, a minimal of 18 days of paid day off per 12 months and paid holidays. For extra particulars on our worker advantages applications, go to Life at Cigna.
About Cigna
Cigna Company exists to enhance lives. We’re a worldwide well being service firm devoted to enhancing the well being, well-being and peace of thoughts of these we serve. Collectively, with colleagues around the globe, we aspire to rework well being companies, making them extra inexpensive and accessible to tens of millions. By means of our unmatched experience, daring motion, recent concepts and an unwavering dedication to patient-centered care, we’re a pressure of well being companies innovation. Once you work with us, or one among our subsidiaries, you’ll take pleasure in significant profession experiences that enrich folks’s lives. What distinction will you make?