Dish is hiring earn a living from home in some states now!
Dish is among the largest tv suppliers in the USA. This firm gives providers to over 9 million clients. They make over $12 billion a yr! This tv big is hiring work from home buyer expertise reps in some states now!
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Division Abstract
DISH’s first precedence is buyer expertise, and our brokers excel at simplifying lives and serving to communities get probably the most from their TV expertise. For over 42 years we now have been tuned in to the wants of consumers. It’s why we’ve earned the J.D. Energy accolade of being #1 in general Buyer Satisfaction 5 years in a row.
Job Duties and Tasks
As a Buyer Expertise Consultant, you’ll function an info useful resource for billing, programming, and technical troubleshooting questions – together with selling services and products to our new and current clients in order that they get probably the most worth and pleasure from their DISH expertise. You’ll be offering options to clients, from easy issues to escalated and sophisticated conditions. Should you like to unravel issues and work together with individuals from throughout the nation or possibly only a few cities over, that is the spot for you!
On this position, you’ll:
- All the time have at the very least 2 days off in a row
- Help clients between the hours of 6 AM to 10 PM MT
- Two shift buildings: 8 hour shifts 5 days per week, or 10 hour shifts 4 days per week
- Have open availability together with weekends and holidays, that enables for potential schedule change each 12-15 weeks primarily based on enterprise wants
- Take back-to-back tech help or customer support cellphone calls with clients all through everything of your shift
- Have interaction with a various client base to supply options for buyer wants and technical points
What’s in it for you?
-
- It is a Full Time, Work-From-Residence place #distant
- 10% improve to your beginning price upon finishing apprenticeship
- Firm-provided tools
- Intensive Advantages Package deal
- Medical, Dental, Imaginative and prescient Insurance coverage
- PTO and Paid Sick Time
- 401(okay) Investments with Firm-matched funds
- Tuition reimbursement
- Discounted DISH, Sling & Enhance providers
- Alternative is our biggest profit
- Our representatives are constructed to work laborious and rise. We provide outlined profession ladders and in depth alternative for upward mobility.
Click on right here to look at a brief video previewing the Prime 10 causes to hitch our award-winning buyer expertise group to assist hold individuals, households and communities related to the information and leisure that issues!
Abilities, Expertise and Necessities
Ideally suited representatives have:
- Excessive College diploma, GED, or equal expertise
- Six months of associated customer support and troubleshooting expertise and/or coaching
- An openness to being coachable and a need to be taught new strategies
All representatives will need to have:
- Capacity to stay engaged on the cellphone all through everything of your shift with minimal to no distractions
- Capacity to be on digicam throughout all video conferences
- Excellent attendance
- Open availability to work between the hours of 6 AM to 10 PM MT in addition to weekends and holidays
- Flexibility with schedule adjustments each 12-15 weeks
- Tech savviness with the flexibility to easily function a number of home windows and tabs, whereas concurrently offering Greatest In Class Buyer Expertise talking to clients over the cellphone
The place you’ll be working:
You’ll be working from residence! At DISH, we perceive the trendy worker might have to function quick on their ft and out of the workplace. Working from residence lets you carry out knowledgeable workday from the consolation of your private home.
Work-at-Residence Technical Necessities:
DISH will present all tools required to carry out the position except for residence web!
Residence Web
- Devoted residence workplace workspace with:
- Secure Cable, DSL, or Fiber ISP web reference to minimal 25 Mbps obtain and a pair of Mbps add pace with 99% uptime and no bandwidth or knowledge caps
- Wired ethernet between modem and PC with out the usage of an adapter: Wi-Fi / wi-fi will not be supported
All prices to fulfill and keep these necessities are the accountability of the worker and usually are not reimbursed by DISH, besides the place required by regulation.
Beginning Pay varies by your private home location:
Arizona $15.50
Arizona, Phoenix $15.00
Colorado $16.00
Florida $15.00
Georgia $15.00
Indiana $15.00
Kansas $15.00
Maine $15.50
Maryland $16.00
Michigan $15.50
Minnesota $16.00
Mississippi $15.00
Missouri $15.00
Nebraska $15.00
New Jersey, $16.50
New Mexico $15.00
North Carolina $15.00
Pennsylvania $15.50
Ohio $15.50
Ohio, Hilliard $15.00
Oklahoma $15.00
South Carolina $15.00
Tennessee $15.00
Texas $15.00
Utah $15.00
Virginia $15.50
Wisconsin $15.50
West Virginia $15.00
Wyoming $15.00
#LI-REMOTE
Wage Vary
Compensation: $15.00/Hour – $15.50/Hour
Advantages
CLICK HERE TO APPLY NOW
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