Humana is hiring do business from home in all 50 states!
Humana is among the largest medical insurance firms in America. Humana has over 20 million members. Humana makes over $64 billion a 12 months! This firm is hiring work from home inbound contact reps in the US.
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Description
Are you a person who has a ardour for serving to others whereas answering inbound calls? At Humana, Inbound Contacts Representatives function advocates for our members. They assist to resolve complicated questions and pending points to make sure an ideal member expertise.
Tasks
On this function you’ll:
Make money working from home in a digital call-center surroundings taking inbound calls from Humana Pharmacy members.
- Multitask in a quick paced surroundings whereas navigating between a number of pc purposes to entry member data and doc calls.
- Present a constructive expertise to our members via lively listening abilities and efficient communication.
- Self-manage with minimal supervision whereas sustaining prime quality requirements inside established insurance policies/practices and pointers.
- Deal with 80 to 100 calls/day on common.
- Varieties of calls embrace however should not restricted to prescription refills, order standing/monitoring, profit data, deal with and/or bank card updates, bank card funds, billing considerations, prescription price explanations, OTC order calls.
Required {Qualifications}
- Should reside in one of many following states: KY, IN, CO, FL, OH, TX, AZ, TN, OK or VA
- Have to be obtainable to work any shift between the hours of 8:00AM – 11:00 PM EST, Monday – Friday, and eight:00AM – 6:30PM EST Saturday
- Should be capable of present web connection; a minimal obtain velocity of 25 Mbps and add velocity of 10 Mbps is really useful to assist Humana purposes, per affiliate
Most well-liked {Qualifications}
- Earlier name heart expertise
- Healthcare or pharmacy data
- 1+ 12 months of customer support expertise
Extra Data
Anticipated Begin Date/Coaching Date Relying on Interview Schedule: October twenty fourth, 2022.
Coaching shall be a mixture of digital classroom and on the job digital coaching and can final for as much as 8 weeks.
The interview course of will include the next steps:
- Completion of Trendy Rent pre-screening questions despatched by way of textual content message
- Trendy Rent Dwell Video Interview (if chosen, you’ll obtain an e mail to self schedule your interview in Trendy Rent.)
At Humana, we all know your well-being is essential to you, and it’s essential to us too. We’re dedicated in making sources obtainable to you that can allow you to grow to be happier, more healthy, and extra productive in all areas of your life. If you happen to share an actual ardour for serving to individuals, we probably have the proper place for you at Humana.
Humana and its subsidiaries require vaccinated associates who work exterior of their dwelling to submit proof of vaccination, together with COVID-19 boosters. Associates who stay unvaccinated should both bear weekly damaging COVID testing OR put on a masks always whereas in a Humana facility or whereas working within the discipline.
Scheduled Weekly Hours
40
CLICK HERE TO APPLY NOW
We’re members within the Amazon Associates program and different affiliate applications. There are referral hyperlinks on this web page, and I’ll obtain a small fee, for gratis to you, if you are going to buy via my hyperlink. Thanks.
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