Liberty Mutual Insurance coverage is hiring do business from home in most states!
Liberty Mutual Insurance coverage is without doubt one of the largest insurance coverage corporations in the US! This insurance coverage firm makes $43 billion a 12 months! They’re hiring for distant positions the place you may comfortably do business from home customer support reps in lots of states.
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Safeco sells insurance coverage via greater than 10,000 unbiased brokers nationally and no two are precisely alike. The Agent Buyer Service Consultant gives assist and ease of doing enterprise for our unbiased brokers via providing full and correct info whereas offering an outstanding expertise. After attending our informative and interactive paid coaching program, you’ll develop into a subject knowledgeable in educating our brokers on our progressive methods and providers which permits them to advertise high quality development for Safeco.
Our Frequent Goal is the tenet that exemplifies the best way we behave at Liberty Mutual Insurance coverage. It defines how we work together with our clients, brokers, and one another to ship the type of distinctive buyer expertise that differentiates us from our opponents.
Skilled Coaching Class Begin Date: November 7, 2022
**Schedules will probably be assigned with begin instances between 7AM and 11AM PST and finish instances between 3:30PM and 8PM PST (begin instances 10AM and 2PM EST and finish instances 630PM and 11PM EST) Monday via Friday.**
*At the moment we aren’t contemplating candidates from CA, NJ & NY*
Duties:
- Delivers experience by figuring out and analyzing agent wants to supply options on Safeco services and supply training on self-service instruments.
- Analysis coverage, protection and eligibility provisions
- Upholds our shopper care requirements by attaining particular person targets on name high quality, deal with time, adherence, first name decision, and reliability
- Maintains and tracks correct knowledge in varied laptop methods.
Job Specs:
Reference: 2022-51597
Class: Buyer Service
Main Location: Distant
Extra Areas: Carrollwood, FL; Indianapolis, IN; Plano, TX; Liberty Lake, WA;
Schedule: Full-Time
Wage: USD-$40,400.00-–-$46,300.00-/-12 months
Schooling Stage: Excessive College Diploma/GED
Journey: As Wanted
{Qualifications}
- Associates diploma in a business-related discipline or equal coaching most well-liked.
- Minimal of 6 months associated work expertise required; customer support expertise or assist desk most well-liked.
- Potential to evaluation, document and arrange info from a wide range of departments.
- Wonderful oral, written and interpersonal communication expertise, and the capability to multi-task in a structured work atmosphere.
- Potential to deal with confidential and proprietary info.
- Proficiency with computer systems is necessary; Data and skill to make use of Microsoft workplace.
- Should have a transparent understanding of the group`s insurance policies, requirements and procedures to information buyer interactions.
- Passing Proficiency Assessments is required.
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