Marriott Lodges is the world’s largest lodge firm!
Marriott Lodges is a large firm that makes over $24 billion! This lodge large has 1000’s of properties positioned in over 131 international locations. Marriott Lodges is hiring work-from-home reservation gross sales agent!
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JOB SUMMARY
Course of all reservation requests, adjustments, and cancellations obtained by cellphone, fax, or mail. Establish visitor reservation wants and decide acceptable room kind. Confirm availability of room kind and charge. Clarify assure, particular charge, and cancellation insurance policies to callers. Accommodate and doc particular requests. Reply questions on property amenities/providers and room lodging. Comply with gross sales strategies to maximise income. Enter and entry information in reservation system. Point out particular room reservation varieties (e.g., complimentary rooms, worker reductions, journey agent inspection charges, and wholesale reservations) by inputting the proper code and charge into the reservation system. Comply with correct escalation procedures when addressing visitor considerations.
Comply with all firm insurance policies and procedures; guarantee uniform and private look are clear {and professional}; keep confidentiality of proprietary info; shield firm belongings; shield the privateness and safety of visitors and coworkers. Welcome and acknowledge all visitors in keeping with firm requirements; anticipate and deal with visitors’ service wants; help people with disabilities; thank visitors with real appreciation. Communicate with others utilizing clear {and professional} language; reply telephones utilizing acceptable etiquette. Develop and keep optimistic working relationships with others; help group to succeed in widespread targets; hear and reply appropriately to the considerations of different staff. Adjust to high quality assurance expectations and requirements. Transfer, carry, carry, push, pull, and place objects weighing lower than or equal to 10 kilos with out help. Carry out different affordable job duties as requested by Supervisors.
The hourly charge for this place is $20 per hour and provides well being care advantages, versatile spending accounts, 401(okay) plan, earned paid day without work and/or sick depart, life insurance coverage, incapacity protection, and different life and work wellness advantages. Advantages could also be topic to usually relevant eligibility, ready interval, contribution, and different necessities and situations.
Marriott Worldwide is an equal alternative employer. We consider in hiring a various workforce and sustaining an inclusive, people-first tradition. We’re dedicated to non-discrimination on any protected foundation, similar to incapacity and veteran standing, or some other foundation coated beneath relevant regulation.
The St. Regis model first established luxurious hospitality greater than 110 years in the past, with the opening of the St. Regis New York. From the second John Jacob Astor IV opened the doorways of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as an emblem of uncompromising class and bespoke service. In the present day, with greater than 40 of the very best addresses around the globe, St. Regis is a spot the place tendencies are born, boundaries are damaged and visitors can merely stay beautiful. We invite you to discover careers at St. Regis.
CLICK HERE TO APPLY NOW
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