Meet a Useful Human – Tom Canfield

We’re the staff you’ll rent for those who may. Responsive, useful, and devoted in methods automation merely can’t be. We’re your group.

Every month we acknowledge one among our Most Useful People in Internet hosting.

Tom Canfield was born and raised in mid-Michigan and is pleased to name it residence. He had labored in, and finally managed, a number of native eating places earlier than he determined to pursue a profession in tech. A dramatic change, however tech has all the time run deep in Tom’s roots.

Tom has had an curiosity in tech since he was a younger child. He nonetheless remembers his first PC fairly fondly – a 486SX 33MXHZ, full with a whopping 4M of RAM. Quickly, Tom was enhancing his AUTOEXEC.BAT and CONFIG.SYS to load minimal drivers as a way to get new video games like DOOM to work. When a place at Liquid Internet in Help opened up, he knew it could be a terrific alternative and a terrific match, since it could enable him to pursue his curiosity in ever-evolving tech.

At this time, Tom is one among our esteemed Help Technicians, out on the entrance strains and making an enormous distinction for our prospects. We needed to search out out extra about Tom.

I’m often called “tech assist” inside my household and community, funnily sufficient. I discover satisfaction in resolving tech points for family and friends, whether or not that’s associated to their laptops, desktops, community setup, or safety. Due to this fact, doing that as a service for which I am paid is an ideal profession path.

I completely love my fellow Help Technicians at Liquid Internet. I’ve seen plenty of optimistic “get-it-done” attitudes right here at Liquid Internet which additionally amplifies my want to see points by way of to decision. Additionally it is very useful to have a second set of eyes on robust points that come by way of from our prospects. That manner, we are able to remedy them as a group.

I got here to Liquid Internet with plenty of enthusiasm, however not plenty of associated expertise. Liquid Internet gave me an opportunity and has invested time and information into me to construct my expertise and experience to the place it stands in the present day. I’d not be the Help Technician I’m in the present day with out the funding from my teammates and Liquid Internet. I’ll all the time be glad about that.

I am proud to have been a Useful Human for almost eight years now. In that point, Liquid Internet has invested in me with quite a few courses, certifications, and coaching. The expertise that stands out to me most was getting my Purple Hat certification (RHCSA). That class challenged my tech expertise and expanded on the instruments I exploit in day by day troubleshooting. There are often a number of methods to perform the identical factor in Linux, and gaining a better understanding of my choices has benefited me together with our prospects.

I recall a particular telephone name from a buyer a couple of years again. After I answered, I may hear of their voice that they have been in a state of panic. They shortly defined their web site was getting much more site visitors than they’d anticipated. Gross sales have been going by way of the roof, however their website and server have been at risk of happening. Server sources have been being fully used up, which may result in server overload, and sadly, downtime for the enterprise. Their common tech who handles the server had left the corporate all of a sudden, and the shopper had no thought tips on how to proceed.

I labored with Gross sales to get a considerably extra highly effective server bundle collectively, and labored throughout our migration and repair supply groups to get the brand new server up and operating in a short time. We have been in a position to make sure his enterprise stayed operating and worthwhile all through the site visitors spike.

The shopper saved expressing their gratitude overtly, and saved saying “You saved my enterprise!” Having that form of impression with a buyer may be very rewarding.

An internet server is simply nearly as good as its backups. Not having a daily automated backup setup when wanted typically means a website must be rebuilt from scratch, which might be the distinction between a enterprise surviving or failing throughout a disaster.

Our Cloud and Acronis backups are quite simple to arrange and use. I attempt to point out each of those backup choices to anybody not utilizing them. In the event you don’t have a backup possibility in place proper now, contact us through chat, telephone, or ticket in Help, and we might be pleased that can assist you get began.

I have been taking part in Magic: The Gathering and Dungeons and Dragons with my buddies for greater than 20 years now. My favourite online game for the time being is Noita, however give me any rogue-like sport and I will be pleased.

I am additionally an ordained minister, and have carried out over a dozen marriage ceremony ceremonies for shut family and friends.

Our household wouldn’t be full with out our furry members of the family as nicely: Candy Chester and Loopy Klaus, our two cats.

I’m an enormous Trekkie. I really like Star Trek: The Unique Collection, Subsequent Era, Voyager, and Deep House 9. Choosing a favourite wouldn’t be logical.

Craig Minowa (and his spouse Connie).. He is the founder, songwriter, and singer of the Minnesota band Cloud Cult. His phrases and music have been inspirational to me and my household. Connie performs stay work throughout the present, that are auctioned off on the finish. I’ve had the fantastic likelihood to fulfill them a couple of instances now, and even personal one among Connie’s work. Getting to talk over a whole dinner can be unbelievable.