Transcom is hiring work at home in lots of states proper now!
Transcom is a giant buyer care firm. This customer support big operates globally throughout 21 nations. They’re hiring customer support advisors now in lots of states!
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- Location: USA, Work from homeJob class: Buyer Service Consultant (CSR)
Language:
Do you’re keen on serving to individuals and sharing your information?
Do you wish to develop your profession with an organization that rewards your onerous work?
Do you wish to enhance your work / life steadiness and work from the consolation of residence?Be a part of our Transcom household as a Work At Dwelling Buyer Service Agent!
On this Full-Time worker position, you’ll assist our consumer’s prospects with their questions associated to billing and account upkeep. Prospects might have questions on companies on their account, need assistance enrolling in or canceling a service, or disputing a cost.
- $16.00 Beginning Pay
- Plus performance-based incentives every month, incomes potential
- Pay will increase with steady studying and development to new tiers of assist
- Advantages – Medical, Dental, Imaginative and prescient, 401(ok)
- Paid Trip Time
- Pc Tools Supplied
- 100% REMOTE – Work-at-Dwelling
- Nice Work/Life Steadiness whereas creating your profession
We’ve received an thrilling profession alternative for you, when you can:
- Effortlessly interact with callers, actively hear, analyze their want, and supply options
- Comfortably navigate a number of functions to analysis options
- Multitask in programs whereas patiently offering step-by-step directions
- Calmly present battle decision and navigate pissed off buyer conditions
- Work independently with self-discipline and motivation to achieve a digital atmosphere
- Work in a extremely structured atmosphere with strict adherence to your assigned full-time schedule taking high-volume inbound calls from prospects.
- Work at a desk, sporting a wired headset, whereas speaking to prospects in a high-volume, fast-paced, and generally worrying atmosphere
What’s In It For You?
- Place as a Transcom worker (not an impartial contractor)
- Pc for this position is offered by Transcom
- Paid Trip
- Well being Advantages for you and your loved ones
- 401(ok) Funding choices with employer match alternatives
- 100% work from home, together with coaching
- Worker Help Program
- Capability to develop your expertise and develop your profession
- A chance to work for a corporation enthusiastic about individuals
Necessities
- At the least 18 years or older
- Excessive College Diploma, or equal
- In a position to efficiently move a legal background verify
- In a position to work a full-time work week of 32-40 hours, with additional time alternatives as wanted
- In a position to preserve 100% strict adherence to the assigned schedule
- In a position to work quite a lot of shifts, together with: evenings, weekends, and holidays
- In a position to work full-time hours, with dependable attendance, as outlined within the assigned schedule
- Sturdy pc information, together with potential to precisely kind a minimum of 40 wpm
- Wonderful English written and verbal communication expertise
- Courteous and pleasant with excessive degree of professionalism
- Willingness to observe procedures and cling to insurance policies
- In a position to multitask functions whereas speaking to prospects on the telephone
- In a position to thrive in a fast-paced work atmosphere
- In a position to actively take heed to buyer wants and show empathy
- Capability to work in an atmosphere the place you could sit, attain, talk (verbally and electronically), kind, learn, multitask, and focus in a protracted setting.
- Earlier name middle and/or work at home expertise most popular
Location Necessities
Should reside and work in one of many following states: AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, MT, NE, NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI
Dwelling Workplace Necessities
For this Advisor place, Transcom gives you an all-in-one pc, monitor, and headset. The pc accommodates a built-in webcam that’s required for use for coaching and conferences. Though the pc is offered if you’re employed, you have to a house desktop or laptop computer pc that’s hardwired utilizing an Ethernet connection to finish the typing and web velocity assessments in the course of the utility. This can be a requirement to be thought of for this employment alternative.
- You could have a safe, quiet, distraction-free work atmosphere with none conflicting tasks throughout your scheduled work shift. (Conflicting tasks might embrace caring for a member of the family)
- Your property workplace should have a DSL, Fiber, or Cable Web that’s hardwired right into a modem/router by way of Ethernet. (Dial up, Wi-fi, Cell Hotspot, or Satellite tv for pc web service can’t be used)
- Your hardwired web connection should meet the minimal velocity necessities:
- Ping – 100 ms or much less
- Obtain velocity – 20 Mbps
- Add velocity – 3 Mbps
CLICK HERE TO APPLY NOW
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