Transcom is hiring make money working from home in lots of states proper now!
Transcom is a giant buyer care firm. This customer support big operates globally throughout 21 international locations. They’re hiring technical help advisors now in lots of states!
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- Location: USA, Work from homeJob class: Technical Help Agent
Language:
Do you like exploring the methods expertise helps you do all of your favourite issues?
Do you like serving to folks and sharing your data?
Do you need to develop your profession with an organization that rewards your onerous work?
Do you need to enhance your work / life steadiness and work from the consolation of residence?
Be part of our Transcom household as a Work At House Agent!
- $17.31 USD Beginning Pay
- Plus performance-based incentives every month, incomes potential
- Pay will increase with steady studying and development to new tiers of help
- Advantages – Medical, Dental, Imaginative and prescient, 401(okay)
- Paid Trip Time
- Pc Gear Supplied
- 100% REMOTE – Work-at-House
- Nice Work/Life Steadiness whereas growing your profession
You’ll be the pleasant voice of our Telecommunications consumer to help their clients with smartphones, tablets, and computer systems. As a CSR, you’ll take heed to the caller and use your technical experience, and keenness for excellent customer support, to reply questions on services, or troubleshoot technical points to search out options.
We’ve obtained an thrilling profession alternative for you, for those who can:
- Effortlessly have interaction with callers, actively pay attention, analyze, and isolate tech points
- Comfortably navigate a number of functions to analysis options
- Multitask in techniques whereas patiently offering step-by-step directions
- Calmly present battle decision and navigate annoyed buyer conditions
- Work independently with self-discipline and motivation to achieve a digital surroundings the place you’re employed remotely with coworkers and supervisors from the consolation of your house.
- Work in a extremely structured surroundings with strict adherence to your assigned full-time schedule taking high-volume inbound calls from clients.
- Work at a desk and put on an accepted headset all through a full-time schedule with the intention to speak to clients in a high-volume, fast-paced, and generally demanding surroundings
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What’s In It For You?
- Place as a Transcom worker (not an impartial contractor)
- Improved Work / Life steadiness with paid day without work (PTO)
- Well being Advantages for you and your loved ones, together with: medical, dental, imaginative and prescient
- 401(okay) Funding choices with employer match alternatives
- 100% work from home, together with coaching
- Means to develop your abilities and develop your profession
- A chance to work for a corporation captivated with folks
Necessities
- Not less than 18 years or older
- Excessive Faculty Diploma, or equal
- Capable of efficiently cross a prison background test
- Capable of work a full-time work week of 32-40 hours, with time beyond regulation alternatives as wanted
- Capable of preserve 100% strict adherence to the assigned schedule
- Capable of work a wide range of shifts influenced by present enterprise wants (together with evenings, weekends, and holidays)
- Capable of work full-time hours, with dependable attendance, as outlined within the assigned schedule
- Robust pc data, together with capacity to precisely kind at the very least 40 wpm
- Glorious English written and verbal communication abilities
- Courteous and pleasant with excessive degree of professionalism
- Willingness to comply with procedures and cling to insurance policies
- Capable of multitask functions whereas speaking to clients on the telephone
- Capable of thrive in a fast-paced work surroundings
- Capable of actively take heed to buyer wants and show empathy
- Means to work in an surroundings the place you need to sit, attain, talk (verbally and electronically), kind, learn, multi-task, and focus in a protracted setting.
- Expertise in a technical help position or troubleshooting technical points most well-liked
- Earlier name heart and/or make money working from home expertise most well-liked
- *Should reside and work in one of many following states:
AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, MT, NE,
NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI
House Workplace Necessities
Transcom offers you an all-in-one pc, monitor, and headset for this place. The pc incorporates a built-in webcam that’s required for use for coaching and conferences.
- It’s essential to have a safe, quiet, distraction-free work surroundings with none conflicting duties throughout your scheduled work shift. (Conflicting duties might embrace caring for a member of the family)
- Your property workplace should have a DSL, Fiber, or Cable Web that’s hardwired right into a modem/router by way of Ethernet.
(Dial up, Wi-fi, Cell Hotspot, or Satellite tv for pc web service can’t be used)
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- Minimal obtain pace 20 Mbps
- Minimal add pace 3 Mbps
- Ping lower than 100 ms
CLICK HERE TO APPLY NOW
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