Farmer’s Insurance coverage is Hiring Work from Dwelling Now in 50 states!

***Michigan, Tennessee, South Carolina, North Carolina & Florida Residents Solely***

Begin Date – January thirty first for non-licensed & February twenty eighth for already licensed in P&C or PL

Farmers Direct Providers has the pleasure of constructing our prospects smarter about insurance coverage! We’re licensed brokers and we spend time with our prospects serving to them perceive their insurance coverage; establish gaps of their protection; we get to upsell; cross promote and RETAIN prospects. We act as an extension of our brokers past common enterprise hours to supply further help. A few of our widespread transactions embody:

• Billing Questions / Funds
• Coverage Adjustments
• Charge Adjustments
• Reductions
• Farmers.com/Cellular app Assist

As a Buyer Service Consultant with a direct line to our prospects, you may be empowered to proactively share information and supply a optimistic buyer expertise. You’ll assist Farmers accomplish our firm mission each day.

You’ll thrive on this place when you’ve got:

• Wonderful buyer focus with an understanding of methods to adapt to every buyer whereas specializing in the end result to unravel their issues effectively with low buyer effort. This position is just not scripted, and is has a consultative strategy to assist the client.
• The power to multi-task, working proficiently whereas conversing on the telephone, looking data, studying, typing, and rapidly choosing up new expertise.
• A choice to working in an ever-changing, fast-paced, contact heart atmosphere the place you may successfully handle time and exhibit reliability and dependability in attendance.
• Emotional resiliency to handle emotions and discover optimistic elements in most conditions.
   

Right here’s what you’ll accomplish as a member of our crew:

• Construct efficient communication expertise to ship insurance coverage and eligibility data, options and initiatives that present a optimistic buyer expertise to inner and exterior prospects.
• Maintain professional information of firm merchandise, companies and methods throughout a number of strains of insurance coverage.
• Use expertise and studying sources to ship environment friendly drawback decision.
• Proactively share information to cut back buyer effort.

• Schooling – Excessive College diploma or equal.  4 12 months school diploma most popular.  Completion of required further coaching.
• Expertise – Minimal 1-3 years offering consultative service help in a fancy atmosphere.
• Intermediate pc expertise together with: Microsoft Workplace (Phrase, Excel and Outlook), and the power to be taught and navigate a number of expertise platforms whereas interacting with prospects
• Place Location – Distant right now.
• Work Schedule – Hours of operation are Monday-Friday 8am-9pm EST and Saturday-Sunday 9am-9pm EST.
  • Our shifts are non-traditional and embody late nights and weekends.
  • A majority of our schedules are 10 hour shifts, 4 days every week, in order that we are able to greatest help our prospects and keep a work-life steadiness.
  • Flexibility with hours is required.

We’ll make it easier to by means of our digital paid coaching! This place would require a Private Traces or Property and Casualty license. You have to cross a licensing examination inside a delegated variety of makes an attempt and have the power to develop into licensed in all relevant states. Farmers Insurance coverage will present the examine and coaching atmosphere to help you with the licensing examination.

Take a look at extra about what a day is like right here!

• Medical & Prescription Insurance coverage
• Dental Insurance coverage
• Imaginative and prescient Insurance coverage
• 401(okay)
• Common work-from-home choices possibly develop into accessible sooner or later
• Wellness Packages
• Tuition Help
• Paid Time Off
• Causal work atmosphere
• Group involvement 
• Paid parental depart
• Entry to networking and help by means of our  Worker Useful resource Teams
• Farmers is an equal alternative employer, dedicated to the power of a various workforce.

• Sits or stands for prolonged durations of time, as much as a full work shift.
• Listens to, interprets, and differentiates auditory data (e.g. others talking) at regular talking ranges with or with out correction.
• Capacity to function a pc for prolonged durations of time.
• Bodily dexterity enough to make use of arms, arms, and shoulders repetitively to function keyboard and different workplace gear as much as a full work shift.
• Might be distant with no journey requirement.

• Crucial Pondering
• Superior battle decision expertise
• Constantly assembly or exceeding efficiency measurement objectives