Farmer’s Insurance coverage is Hiring Work from Dwelling Now in 50 states!

***Michigan, Tennessee, South Carolina, North Carolina & Florida Residents Solely***

Begin Date – January thirty first for non-licensed & February twenty eighth for already licensed in P&C or PL

Farmers Direct Providers has the pleasure of creating our prospects smarter about insurance coverage! We’re licensed brokers and we spend time with our prospects serving to them perceive their insurance coverage; determine gaps of their protection; we get to upsell; cross promote and RETAIN prospects. We act as an extension of our brokers past common enterprise hours to supply extra help. A few of our widespread transactions embrace:

• Billing Questions / Funds
• Coverage Modifications
• Fee Modifications
• Reductions
• Farmers.com/Cellular app Help

As a Buyer Service Consultant with a direct line to our prospects, you may be empowered to proactively share information and supply a optimistic buyer expertise. You’ll assist Farmers accomplish our firm mission each day.

You’ll thrive on this place in case you have:

• Wonderful buyer focus with an understanding of how one can adapt to every buyer whereas specializing in the end result to resolve their issues effectively with low buyer effort. This position is just not scripted, and is has a consultative strategy to assist the shopper.
• The power to multi-task, working proficiently whereas conversing on the cellphone, looking out data, studying, typing, and shortly selecting up new know-how.
• A desire to working in an ever-changing, fast-paced, contact middle setting the place you may successfully handle time and exhibit reliability and dependability in attendance.
• Emotional resiliency to handle emotions and discover optimistic features in most conditions.
   

Right here’s what you’ll accomplish as a member of our group:

• Construct efficient communication abilities to ship insurance coverage and eligibility data, options and initiatives that present a optimistic buyer expertise to inner and exterior prospects.
• Maintain knowledgeable information of firm merchandise, providers and methods throughout a number of traces of insurance coverage.
• Use know-how and studying sources to ship environment friendly downside decision.
• Proactively share information to cut back buyer effort.

• Training – Excessive College diploma or equal.  4 yr school diploma most popular.  Completion of required extra coaching.
• Expertise – Minimal 1-3 years offering consultative service help in a posh setting.
• Intermediate pc abilities together with: Microsoft Workplace (Phrase, Excel and Outlook), and the flexibility to study and navigate a number of know-how platforms whereas interacting with prospects
• Place Location – Distant right now.
• Work Schedule – Hours of operation are Monday-Friday 8am-9pm EST and Saturday-Sunday 9am-9pm EST.
  • Our shifts are non-traditional and embrace late nights and weekends.
  • A majority of our schedules are 10 hour shifts, 4 days per week, in order that we will greatest help our prospects and keep a work-life steadiness.
  • Flexibility with hours is required.

We’ll enable you by our digital paid coaching! This place would require a Private Strains or Property and Casualty license. You should cross a licensing examination inside a chosen variety of makes an attempt and have the flexibility to grow to be licensed in all relevant states. Farmers Insurance coverage will present the research and coaching setting to help you with the licensing examination.

Try extra about what a day is like right here!

• Medical & Prescription Insurance coverage
• Dental Insurance coverage
• Imaginative and prescient Insurance coverage
• 401(ok)
• Common work-from-home choices possibly grow to be accessible sooner or later
• Wellness Applications
• Tuition Help
• Paid Time Off
• Causal work setting
• Neighborhood involvement 
• Paid parental depart
• Entry to networking and help by our  Worker Useful resource Teams
• Farmers is an equal alternative employer, dedicated to the energy of a various workforce.

• Sits or stands for prolonged intervals of time, as much as a full work shift.
• Listens to, interprets, and differentiates auditory data (e.g. others talking) at regular talking ranges with or with out correction.
• Potential to function a pc for prolonged intervals of time.
• Bodily dexterity enough to make use of fingers, arms, and shoulders repetitively to function keyboard and different workplace tools as much as a full work shift.
• Shall be distant with no journey requirement.

• Crucial Considering
• Superior battle decision abilities
• Constantly assembly or exceeding efficiency measurement objectives