Humana is hiring do business from home in all 50 states!
Humana is without doubt one of the largest medical health insurance corporations in America. Humana has over 20 million members. Humana makes over $64 billion a 12 months! This firm is hiring work from home inbound contact reps in the USA.
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Description
Are you a person who has a ardour for serving to others whereas answering inbound calls? At Humana, Inbound Contacts Representatives function advocates for our members. They assist to resolve complicated questions and pending points to make sure an ideal member expertise.
Obligations
On this position you’ll:
Work at home in a digital call-center surroundings taking inbound calls from Humana Pharmacy members.
- Multitask in a quick paced surroundings whereas navigating between a number of pc purposes to entry member info and doc calls.
- Present a constructive expertise to our members by energetic listening abilities and efficient communication.
- Self-manage with minimal supervision whereas sustaining prime quality requirements inside established insurance policies/practices and pointers.
- Deal with 80 to 100 calls/day on common.
- Sorts of calls embody however usually are not restricted to prescription refills, order standing/monitoring, profit info, handle and/or bank card updates, bank card funds, billing considerations, prescription price explanations, OTC order calls.
Required {Qualifications}
- Should reside in one of many following states: KY, IN, CO, FL, OH, TX, AZ, TN, OK or VA
- Have to be out there to work any shift between the hours of 8:00AM – 11:00 PM EST, Monday – Friday, and eight:00AM – 6:30PM EST Saturday
- Should be capable to present web connection; a minimal obtain pace of 25 Mbps and add pace of 10 Mbps is beneficial to help Humana purposes, per affiliate
Most well-liked {Qualifications}
- Earlier name heart expertise
- Healthcare or pharmacy data
- 1+ 12 months of customer support expertise
Extra Data
Anticipated Begin Date/Coaching Date Relying on Interview Schedule: October twenty fourth, 2022.
Coaching will likely be a mixture of digital classroom and on the job digital coaching and can final for as much as 8 weeks.
The interview course of will encompass the next steps:
- Completion of Fashionable Rent pre-screening questions despatched through textual content message
- Fashionable Rent Dwell Video Interview (if chosen, you’ll obtain an e-mail to self schedule your interview in Fashionable Rent.)
At Humana, we all know your well-being is vital to you, and it’s vital to us too. We’re dedicated in making sources out there to you that may allow you to grow to be happier, more healthy, and extra productive in all areas of your life. In case you share an actual ardour for serving to folks, we possible have the best place for you at Humana.
Humana and its subsidiaries require vaccinated associates who work exterior of their dwelling to submit proof of vaccination, together with COVID-19 boosters. Associates who stay unvaccinated should both endure weekly unfavorable COVID testing OR put on a masks always whereas in a Humana facility or whereas working within the discipline.
Scheduled Weekly Hours
40
CLICK HERE TO APPLY NOW
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