Lumen is Hiring Work at House Now!

START A NEW CAREER WITH LUMEN WHILE WORKING FROM HOME!

TRAINING STARTS JUNE 20TH!!!

Lumen is searching for upbeat customer support contact middle representatives to help present voice and high-speed web clients with service-related points together with {hardware} and software program configurations.  All contacts are inbound and are technical assist solely, NO SALES REQUIREMENTS. Mixed along with your present laptop abilities, Lumen has a technical assist coaching program so that you can obtain success. This can be a full-time, WORK-AT-HOME contact middle place.

This place is eligible for as much as $3000 bonus based mostly on the next:  $1000 sign-on bonus, $1000 bonus after 3 months from begin date, $1000 bonus after 9 months from begin date.

You’ll begin at $16.77 per hour.  After 6 months you’ll obtain $17.69 per hour, after which $18.72 per hour after your first full 12 months of service.

Working at Lumen you’ll obtain:

• Complete advantages bundle
• 401K Financial savings with firm match
• Paid trip and holidays
• Absolutely funded tuition help program (as much as $5,200 per 12 months out there)!
• Health reimbursement (as much as $300 per 12 months)
• Wellness Rewards (as much as $600 self or $1200 per couple)
• Survivor Profit (6 months wage paid to surviving eligible relations)
• $1,000 Bonus for eligible worker referrals

• Works with clients to determine service-related wants and gives probably the most applicable options offering world-class customer support.
• Diagnoses and resolves fundamental community and modem performance points together with landline troubleshooting.
• Walks clients by frequent telephone {hardware} and software program configurations to maximise service performance. 
• Supplies options and determination assets for buyer restore issues.
• Interfaces with clients over the telephone offering standing updates and making certain service has been restored.
• Schedules a technician dispatch for on-site service calls when vital.
• Escalates applicable technical points to upper-level technical assist when wanted.

This can be a home-based place. You have to to supply web entry. You have to a house atmosphere which is free from distractions which could interrupt calls. To be eligible you need to reside in one of many following states:  Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming.

• Requires buyer contact and the power to successfully talk over the telephone with each inside and exterior clients.
• Have to be a constantly versatile, impartial, self-motivated downside solver who enjoys working in a fast-paced atmosphere.
• Demonstrated sturdy interpersonal communication abilities when working with each inside and exterior clients.
• Capacity to work versatile hours together with evenings, weekends, holidays, and additional time is required.
• Capacity to multi-task in a Microsoft Home windows atmosphere and make the most of a number of applications for troubleshooting.
• Expertise with frequent web software program is most well-liked.
• Most well-liked however not required: 6 months expertise in technical assist, assist desk, and/or contact facilities. 

SYSTEM REQUIREMENTS:

As a Work at House worker, Lumen will provide you a laptop computer operating Home windows 10, second Monitor, Key board, Mouse, and USB headset.  You could meet the next bodily/logistical necessities for “at dwelling” work on this place:

• Should subscribe to Excessive Velocity Web Service with minimal velocity of 10 mbps (No VoIP service is allowed).
• PC have to be bodily linked to modem/router utilizing Ethernet cable (i.e. laptop can’t be run on a wi-fi connection).
• You’re accountable for establishing a devoted office in your house or work location.
• The office will need to have satisfactory work floor and be freed from background noise and distractions.
• Throughout assigned work hours you need to make preparations for childcare and be certain that pets or others can’t be heard by clients.